Legal notice

LEGAL NOTICE

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), as well as current European consumer protection regulations, the following legal information regarding the ownership of this website is provided below.

1. WEBSITE OWNER & IDENTIFICATION

This website (Sumatra Surf) is operated as an online e-commerce platform specializing in surfboards and surfing accessories.

Trade Name: Sumatra Surf Division
Commercial Activity: E-commerce sales of surfboards, softboards, and sporting accessories.
Operating Location: A Coruña, Galicia, Spain
Customer Support Email: sumatradivision@gmail.com
Official Website: www.sumatrasurf.com

(Full tax identification details, fiscal address, and NIF/CIF are registered for commercial operations and can be provided to verified customers or public authorities upon written request at sumatradivision@gmail.com).

2. INTELLECTUAL AND INDUSTRIAL PROPERTY

All contents displayed on this website—including, but not limited to, trade names, brand names (Sumatra, LiteCore, DuoCore, HyperCore), logos, domain names, photographs, product descriptions, texts, graphics, user interface layouts, and software—are the property of Sumatra Surf Division or third-party content providers who have authorized their use.

Reproduction, distribution, public communication, or transformation of any content from this website for commercial purposes is strictly prohibited without explicit written consent from Sumatra Surf Division.
Unauthorized use of any brand elements or copyrighted material may constitute an infringement of industrial and intellectual property laws.

3. TERMS OF USE & USER RESPONSIBILITIES

By accessing, browsing, or using this website, you acquire the status of User and accept all the terms set forth in this Legal Notice, along with our Terms of Service, Privacy Policy, and Refund Policy.

The User agrees to make appropriate and lawful use of the website and its contents, abstaining from:

Engaging in unauthorized, illicit, or illegal activities.
Introducing computer viruses, malware, or malicious scripts designed to compromise website security or infrastructure.
Attempting to access restricted administrative areas or data belonging to other users.

4. LIMITATION OF LIABILITY

Sumatra Surf Division makes every effort to ensure the accuracy, availability, and security of the website. However, we cannot be held liable for:

Temporary service interruptions or technical downtime caused by hosting providers, internet service providers, or maintenance.
Errors or typos that may exceptionally occur in product descriptions or pricing (which will be corrected as quickly as possible upon detection).
Damages resulting from improper use of the website or improper handling/storage of surfboards by the user.

5. APPLICABLE LAW AND JURISDICTION

The relationship between Sumatra Surf Division and the User shall be governed by current Spanish and European Union regulations.

In the event of any dispute or controversy arising out of or related to these conditions, the parties agree to submit to the jurisdiction of the competent courts of A Coruña, Spain, or the statutory consumer courts corresponding to the buyer's residence within the European Union.

6. ONLINE DISPUTE RESOLUTION (ODR)

In accordance with Article 14.1 of Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform for European consumers, accessible at the following link: https://ec.europa.eu/consumers/odr.